How do I return/exchange an item?
About Sea Shepherd New Zealand
Frequently Asked Questions - Merchandise
Frequently Asked Questions
Do you ship outside of New Zealand?
Sorry we do not ship outside of New Zealand. Please go to the Sea Shepherd Australia shop if you wish to ship outside of Australasia.
Why are your items the wrong size?
We try to include size charts listed next to each product, underneath the product description. Please email us if the wrong size has been provided and we can arrange an exchange. See more info here:
When will you have “item” in stock?
Please email us at email@example.com for information on when we expect to have the item back in stock.
I cannot access the store – site is blocking, crashing etc.?
Please refresh your browser by clicking the circular arrow key on the top right hand side next to the address bar (In Google Chrome). If the problem persists, please email us at firstname.lastname@example.org.
Do you have a shop in New Zealand?
Sorry we only do online sales. However watch out on our Facebook page for any markets in your region: